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EspoCRM vs Twenty (2026)

By Noahlast updated

Verdict: Choose EspoCRM if you want a ready-made open-source CRM with leads, pipelines, marketing campaigns, and support cases that you can self-host free with every feature included, or run on managed cloud with 12x5 support. Choose Twenty if you are a technical team that wants to model your own CRM with unlimited custom objects, TypeScript apps, and a native MCP server for AI assistants, with cloud seats from $9/user/month. The deciding factor is ready-made breadth versus developer customization: EspoCRM gates nothing behind a paywall, while Twenty gates SSO and audit logs at $19/user/month.

EspoCRM

Open-source CRM you can self-host for free under AGPLv3, or run on EspoCRM's managed cloud from $15/user/month.

Pricing
Free tier · paid from $15/mo
License
Open source

Best for organizations that want a fully self-hostable, open-source CRM with no per-user licensing fees, or a managed cloud version of the same software

Twenty

An open-source CRM for technical teams that want to customize their sales pipeline with code, positioned as the open alternative to Salesforce.

Pricing
Free tier · paid from $9/mo
License
Open core

Best for technical teams who want an open-source, self-hostable CRM they can customize with custom objects instead of configuring a closed platform like Salesforce

Which should you choose?

Choose EspoCRM if…

wins 3/6 use cases

  • You want to self-host a CRM with the full feature set for free, with nothing held back for a commercial license
  • You need marketing campaigns and support-case tracking alongside leads, contacts, and sales pipelines
  • You want 2,000+ integrations, API access, and 12x5 support included on every cloud tier
  • You need a dedicated IP and private server without an enterprise contract: Cloud Ultimate at $69/user/month with a 10-user minimum ($690/month)
  • You want a 30-day free trial of the managed cloud before paying

Choose Twenty if…

wins 3/6 use cases

  • You are a small team that wants cloud seats from $9/user/month, against EspoCRM's $15/user/month with a 3-user minimum
  • You want unlimited custom objects, fields, and views and a TypeScript Apps framework for custom logic
  • You want Claude, ChatGPT, or Cursor to query and update CRM records through a native MCP server
  • You want SAML/OIDC SSO, row-level permissions, and audit logs at a published $19/user/month (Organization)
  • You want monthly billing rather than EspoCRM's 6- or 12-month cloud terms

EspoCRM vs Twenty: feature comparison

FeatureEspoCRMTwenty
Free self-hosted editionYesAGPLv3, full feature set, no per-user feesPartialAGPL-3.0 core; SSO and some enterprise features need a commercial license
Cloud starting priceYesfrom $15/user/mo, 3-user minimum, billed 6 or 12 months (Basic)Yesfrom $9/user/mo, billed monthly or yearly (Pro)
Free trialYes30 days on cloudUnknown
LicenseYesopen source, AGPLv3; commercial license availablePartialopen-core, AGPL-3.0 core
PlatformsPartialweb app; self-hosts via Docker on Windows, macOS, or LinuxPartialweb only, no native iOS or Android app
Marketing campaigns and support casesYesboth built inUnknown
Custom objects, fields, and viewsUnknownYesunlimited from $9/user/mo (Pro)
Developer extensibilityYesREST API on every cloud tierYesTypeScript Apps framework; REST and GraphQL APIs at 50-100 calls/min
AI assistant accessUnknownYesnative MCP server for Claude, ChatGPT, Cursor; AI agents on Pro
IntegrationsYes2,000+ on every cloud tierUnknown
Workflow automationUnknownPartial50 workflow credits per year (Pro)
SSO and audit logsUnknownYesSAML/OIDC SSO and audit logs from $19/user/mo (Organization)
Dedicated infrastructureYesdedicated IP and private server, $69/user/mo, 10-user minimum (Ultimate)Yessingle-tenant isolation from around $50,000/year (Enterprise)
SupportYes12x5 support on every cloud tierPartialdedicated support with SLA on Enterprise
Reported adoptionYes50,000+ companies in 163 countriesUnknown
Learning curvePartialmoderate, assumes some technical comfortPartialmoderate, TypeScript for deep customization
Product Hunt ratingUnknownYes4.6/5 from 9 reviews (Product Hunt)

EspoCRM vs Twenty: pricing

Every tier both tools publish, as we last checked them — not just the entry price.

EspoCRM

  • Self-Hosted (Community)Free, AGPLv3-licensed; deploy on your own server via Docker (Windows, macOS, or Linux). No per-user fees.Free
  • Cloud BasicPer user, 3-user minimum, billed 6 or 12 months; 3GB storage/user, 100,000 records, full feature set, 12x5 support.$15/mo
  • Cloud EnterprisePer user, 5-user minimum, billed 6 or 12 months; 10GB storage/user, 10,000,000 records.$25/mo
  • Cloud UltimatePer user, 10-user minimum, billed 6 or 12 months; 400GB total storage, unlimited records, dedicated IP and private server.$69/mo
Verified September 14, 2026Latest pricing

Twenty

  • Self-Hosted (Open Source)Deploy the AGPL-3.0-licensed core yourself; full CRM functionality without per-seat fees, though SSO and some enterprise features require a commercial license.Free
  • ProPer user, billed monthly or yearly (25% discount yearly). Unlimited custom objects, fields, and views, custom apps, AI agents, 50 workflow credits per year, REST/GraphQL API at 50 calls/minute.$9/mo
  • OrganizationPer user, billed monthly or yearly (25% discount yearly). Adds SAML/OIDC SSO, row-level permissions, unlimited user roles, custom domain, audit logs, encryption key rotation, API rate increased to 100 calls/minute.$19/mo
  • EnterpriseStarts around $50,000/year. Adds single-tenant isolation, IP allow-listing, SCIM provisioning, dedicated support with SLA, security review and DPA.Custom
Verified September 14, 2026Latest pricing

EspoCRM vs Twenty pricing: which costs less?

Twenty costs less on cloud, starting at $9/user/month against EspoCRM's $15/user/month with a 3-user minimum, but EspoCRM's free self-hosted edition includes every feature while self-hosted Twenty reserves SSO and some enterprise features for a commercial license.

A 3-person team pays $27/month on Twenty Pro versus at least $45/month on EspoCRM Cloud Basic, which is billed in 6- or 12-month terms. Adding SSO and audit logs on Twenty means the Organization tier at $19/user/month. EspoCRM's higher cloud tiers buy storage and records rather than features: Enterprise is $25/user/month with a 5-user minimum, and Ultimate is $69/user/month with a 10-user minimum ($690/month) for unlimited records, a dedicated IP, and a private server. Twenty's single-tenant Enterprise tier starts around $50,000/year.

Which is more customizable, EspoCRM or Twenty?

Twenty is built for deeper customization, with unlimited custom objects, fields, and views, a TypeScript Apps framework, and REST and GraphQL APIs, while EspoCRM ships a ready-made CRM with a REST API and 2,000+ integrations.

Twenty targets technical teams that find Salesforce too rigid: developers define the data model and write custom logic in TypeScript beyond what no-code workflow builders support, which assumes developer comfort with TypeScript. EspoCRM arrives with leads, contacts, sales pipelines, marketing campaigns, and support cases already built, on a PHP REST API backend with a single-page-application frontend. EspoCRM's interface and setup also assume some technical comfort, and both products carry a moderate learning curve.

Which is better for AI workflows, EspoCRM or Twenty?

Twenty is better for AI workflows, with a native MCP server that lets Claude, ChatGPT, and Cursor query and update CRM records, plus AI agents on its $9/user/month Pro tier.

Twenty's MCP server is aimed at teams already building agent workflows with AI tooling. The limit is automation volume: Twenty Pro meters workflow automation at 50 credits per year rather than unlimited runs. EspoCRM's strengths lie elsewhere, in its 2,000+ integrations and the REST API included on every cloud tier, which other systems can use to read and write CRM data.

Can Twenty replace EspoCRM?

Yes, Twenty can replace EspoCRM for technical teams that want to model their own CRM, but EspoCRM's self-hosted edition includes every feature for free, while self-hosted Twenty needs a commercial license for SSO and some enterprise features.

Twenty covers custom objects, fields, views, AI agents, and API access on its Pro tier, and adds SSO, row-level permissions, and audit logs on Organization. Teams moving from EspoCRM that depend on its marketing campaigns and support-case tracking should confirm Twenty covers those workflows, since Twenty positions itself around customizing the sales pipeline. Both are web applications licensed under AGPL-3.0.

Strengths and weaknesses

EspoCRM

Pros

  • Self-hosted edition is free under AGPLv3 with the full feature set and no per-user fees.
  • Cloud and self-hosted editions run the same codebase, so no features are gated behind cloud pricing.
  • 2,000+ integrations and a REST API are included on every cloud tier.
  • Reports adoption across 50,000+ companies in 163 countries, spanning industries from healthcare to manufacturing.

Cons

  • Cloud plans have per-user minimums (3 on Basic, 5 on Enterprise, 10 on Ultimate) that raise the effective entry cost.
  • Self-hosting requires the organization to manage its own server, updates, and security patching.
  • Cloud Ultimate's $69/user/month with a 10-user minimum ($690/month minimum) is a steep jump from Basic's $15/user/month.
  • The interface and setup process assume some technical comfort, making it a steeper learning curve than sales-first CRMs like HubSpot.

Twenty

Pros

  • AGPL-3.0 open-source core can be self-hosted for free, avoiding per-seat SaaS costs entirely.
  • Native MCP server integration lets Claude, ChatGPT, and Cursor query and update CRM records directly.
  • Unlimited custom objects, fields, and views on every paid tier, versus object/field caps on many closed CRMs.
  • TypeScript-based Apps framework gives developers direct extensibility beyond no-code workflow builders.

Cons

  • Workflow automation is capped at 50 credits per year on the Pro tier rather than unlimited runs.
  • SSO (SAML/OIDC), row-level permissions, and audit logs are gated behind the $19/user/month Organization tier.
  • No native mobile app; Twenty is a web-only CRM.
  • Customization depth assumes developer comfort with TypeScript, a steeper learning curve than form-based CRM builders.

Which fits your use case?

Use casePickWhy
Organization self-hosting a complete CRM with no license costsEspoCRMEspoCRM's free AGPLv3 edition is the same full-featured codebase as its cloud tiers, with no per-user fees and nothing gated.
Engineering-led startup that wants AI agents working inside the CRMTwentyTwenty ships a native MCP server for Claude, ChatGPT, and Cursor, plus AI agents and unlimited custom objects on its $9/user/month Pro tier.
Three-person team on managed cloud with a tight budgetTwentyTwenty Pro costs $27/month for 3 users, while EspoCRM Cloud Basic costs at least $45/month and bills in 6- or 12-month terms.
Company running sales, marketing campaigns, and customer support in one systemEspoCRMEspoCRM includes leads, contacts, pipelines, marketing campaigns, and support-case tracking out of the box.
Team that needs SSO and audit logs on a published cloud planTwentyTwenty's Organization tier adds SAML/OIDC SSO, row-level permissions, and audit logs at $19/user/month.
Company that needs dedicated infrastructure without an enterprise contractEspoCRMEspoCRM Cloud Ultimate includes a dedicated IP and private server from $690/month (10 users), while Twenty's single-tenant Enterprise tier starts around $50,000/year.

Neither a match?

Both lists carry verified pricing and honest weaknesses for every option.

EspoCRM vs Twenty: migration FAQ

Should I use EspoCRM or Twenty?

Use EspoCRM if you want a ready-made CRM with marketing campaigns and support cases that self-hosts free with every feature; use Twenty if you are a technical team that wants custom objects, TypeScript apps, and an MCP server for AI assistants. Twenty's cloud starts at $9/user/month and EspoCRM's at $15/user/month with a 3-user minimum.

Is EspoCRM cheaper than Twenty?

No on cloud: EspoCRM starts at $15/user/month with a 3-user minimum, while Twenty starts at $9/user/month. Self-hosted, EspoCRM is the cheaper full package because every feature is free under AGPLv3, while self-hosted Twenty needs a commercial license for SSO and some enterprise features.

Can Twenty replace EspoCRM?

Yes for technical teams that want to build their CRM around custom objects and AI agents. Teams that rely on EspoCRM's built-in marketing campaigns and support cases, or on fully featured free self-hosting, should confirm Twenty covers those needs first.

Is Twenty really open source?

Yes, Twenty's core is open source under AGPL-3.0 and free to self-host, but Twenty is open-core: SSO and some enterprise features require a commercial license. EspoCRM is also AGPLv3 and includes its full feature set in the free self-hosted edition.

Does Twenty have a mobile app?

No, Twenty is web-only with no native iOS or Android app. EspoCRM is also a web application, self-hosted via Docker or run on EspoCRM's managed cloud.