EspoCRM — Open-source CRM you can self-host for free under AGPLv3, or run on EspoCRM's managed cloud from $15/user/month.
By Noahlast updated pricing verified
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Best for: organizations wanting a self-hostable open-source CRM with no per-user fees, or the same software as managed cloud hosting
Pricing: Free to self-host (AGPLv3); Cloud from $15/user/month, 3-user minimum.
- EspoCRM's self-hosted edition is free and AGPLv3-licensed.
- Cloud Basic starts at $15/user/month with a 3-user minimum.
- Cloud Ultimate costs $69/user/month with a 10-user minimum, 400GB storage, unlimited records.
- EspoCRM reports over 50,000 companies across 163 countries using the platform.
Limitations: Cloud plans require per-user minimums (3-10 users depending on tier).; Self-hosting requires managing your own server and updates.; Interface assumes more technical comfort than sales-first CRMs like HubSpot.
Top alternatives: Salesforce, HubSpot, SuiteCRM, Zoho CRM — full list
What is EspoCRM?
EspoCRM is an open-source CRM platform for tracking leads, contacts, sales opportunities, marketing campaigns, and customer-support cases through a single web interface. The codebase — a PHP REST API backend paired with a single-page-application frontend — is AGPLv3-licensed and free to self-host with no per-user fees or vendor lock-in; a separate commercial license is available for organizations that don't want AGPL's copyleft terms. For teams that don't want to run their own server, EspoCRM sells managed cloud hosting of the same software at three tiers differentiated mainly by storage, user minimums, and record limits rather than by feature set: Basic ($15/user/month, 3-user minimum, 3GB/user, 100,000 records), Enterprise ($25/user/month, 5-user minimum, 10GB/user, 10 million records), and Ultimate ($69/user/month, 10-user minimum, 400GB total, unlimited records, plus a dedicated IP and private server). All cloud tiers include the full feature set, SSL encryption, API access, over 2,000 integrations, and 12x5 support, with a 30-day free trial. EspoCRM reports adoption across more than 50,000 companies in 163 countries, spanning retail, banking, real estate, healthcare, and education.
EspoCRM is an open-source customer-relationship-management platform, AGPLv3-licensed, that organizations can self-host at no per-user cost or run on EspoCRM's managed cloud hosting starting at $15/user/month (3-user minimum, billed 6 or 12 months). The self-hosted edition deploys via Docker on Windows, macOS, or Linux and includes the full feature set: leads, contacts, sales pipelines, marketing campaigns, and support-case tracking through a PHP REST API backend and single-page-application frontend. Cloud plans scale from Basic ($15/user/month, 3GB storage per user, 100,000 records) to Enterprise ($25/user/month, 10GB per user, 10 million records) to Ultimate ($69/user/month, 400GB total, unlimited records, dedicated IP and private server). EspoCRM reports over 50,000 companies across 163 countries using the platform.
Standout feature: The self-hosted edition is the same full-featured codebase as the paid cloud tiers, with no functionality gated behind a paywall — cloud pricing only buys hosting, storage, and support, not extra features.
Biggest weakness: Cloud hosting has steep per-user minimums (3 users on Basic, 10 on Ultimate) that make it expensive for very small teams, and self-hosting requires the organization to handle its own server maintenance, updates, and security patching.
Pros
- Self-hosted edition is free under AGPLv3 with the full feature set and no per-user fees.
- Cloud and self-hosted editions run the same codebase, so no features are gated behind cloud pricing.
- 2,000+ integrations and a REST API are included on every cloud tier.
- Reports adoption across 50,000+ companies in 163 countries, spanning industries from healthcare to manufacturing.
Cons
- Cloud plans have per-user minimums (3 on Basic, 5 on Enterprise, 10 on Ultimate) that raise the effective entry cost.
- Self-hosting requires the organization to manage its own server, updates, and security patching.
- Cloud Ultimate's $69/user/month with a 10-user minimum ($690/month minimum) is a steep jump from Basic's $15/user/month.
- The interface and setup process assume some technical comfort, making it a steeper learning curve than sales-first CRMs like HubSpot.
EspoCRM pricing
Free tier · paid from $15/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Self-Hosted (Community) | Free | Free, AGPLv3-licensed; deploy on your own server via Docker (Windows, macOS, or Linux). No per-user fees. |
| Cloud Basic | $15/mo | Per user, 3-user minimum, billed 6 or 12 months; 3GB storage/user, 100,000 records, full feature set, 12x5 support. |
| Cloud Enterprise | $25/mo | Per user, 5-user minimum, billed 6 or 12 months; 10GB storage/user, 10,000,000 records. |
| Cloud Ultimate | $69/mo | Per user, 10-user minimum, billed 6 or 12 months; 400GB total storage, unlimited records, dedicated IP and private server. |
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