Twenty — An open-source CRM for technical teams that want to customize their sales pipeline with code, positioned as the open alternative to Salesforce.
By Noahlast updated pricing verified
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Best for: technical teams who want an open-source, self-hostable CRM they can customize with custom objects instead of configuring a closed platform like Salesforce
Pricing: Free to self-host (AGPL-3.0); cloud Pro $9/user/month, Organization $19/user/month, Enterprise from about $50k/year.
- Twenty's Pro plan costs $9/user/month, and Organization costs $19/user/month, both billed monthly or yearly with a 25% yearly discount.
- Twenty's Enterprise tier starts around $50,000/year for single-tenant isolation and SCIM provisioning.
- Twenty's core is open source under AGPL-3.0 and can be self-hosted for free.
- Twenty holds a 4.6/5 rating from 9 reviews on Product Hunt.
- Twenty has a native MCP server so AI assistants like Claude, ChatGPT, and Cursor can query and update CRM records directly.
Limitations: Workflow automation capped at 50 credits/year on Pro.; SSO and audit logs require the $19/user/month Organization tier.; No native mobile app; web-only.
Top alternatives: Salesforce, HubSpot, Attio, Pipedrive — full list
What is Twenty?
Twenty is an open-source CRM designed for technical teams who find closed platforms like Salesforce too rigid to customize. The core product is licensed under AGPL-3.0 and free to self-host; a managed cloud version is sold on a per-user subscription. Rather than exposing a fixed set of fields and objects, Twenty lets teams define unlimited custom objects, fields, and views, and extend the platform with a TypeScript-based Apps framework for building custom logic beyond what no-code workflow builders support. It ships a native MCP (Model Context Protocol) server, so AI assistants such as Claude, ChatGPT, and Cursor can query and update CRM records as part of an agent workflow, a feature aimed squarely at teams already building with AI tooling. Cloud pricing starts at $9/user/month (Pro) for unlimited objects and AI agents with 50 workflow-automation credits per year, and $19/user/month (Organization) adds SAML/OIDC SSO, row-level permissions, audit logs, and a higher API rate limit. Enterprise pricing starts around $50,000/year for single-tenant isolation and SCIM provisioning. Twenty is web-only, with no native iOS or Android app.
Twenty is an open-source customer relationship management platform, positioned as "the open alternative to Salesforce" for technical teams that want to customize their CRM with code rather than configuration menus. Its AGPL-3.0-licensed core can be self-hosted for free, or run as a managed cloud service starting at $9/user/month for the Pro tier, with SSO and audit logs added at $19/user/month on Organization. Twenty supports unlimited custom objects, fields, and views, a TypeScript-based Apps framework for developer extensions, and a native MCP server that lets AI assistants like Claude, ChatGPT, and Cursor query and update CRM records directly. It is a web-only product with no native mobile app.
Standout feature: Fully open-source (AGPL-3.0) core that can be self-hosted for free, plus a native MCP server so AI assistants like Claude, ChatGPT, and Cursor can query and act on CRM data directly.
Biggest weakness: Workflow automation is metered via annual credits (50/year on Pro) rather than unlimited, and SSO plus audit logs are locked behind the $19/user/month Organization tier, pricing out smaller teams that need compliance features.
Pros
- AGPL-3.0 open-source core can be self-hosted for free, avoiding per-seat SaaS costs entirely.
- Native MCP server integration lets Claude, ChatGPT, and Cursor query and update CRM records directly.
- Unlimited custom objects, fields, and views on every paid tier, versus object/field caps on many closed CRMs.
- TypeScript-based Apps framework gives developers direct extensibility beyond no-code workflow builders.
Cons
- Workflow automation is capped at 50 credits per year on the Pro tier rather than unlimited runs.
- SSO (SAML/OIDC), row-level permissions, and audit logs are gated behind the $19/user/month Organization tier.
- No native mobile app; Twenty is a web-only CRM.
- Customization depth assumes developer comfort with TypeScript, a steeper learning curve than form-based CRM builders.
Twenty pricing
Free tier · paid from $9/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Self-Hosted (Open Source) | Free | Deploy the AGPL-3.0-licensed core yourself; full CRM functionality without per-seat fees, though SSO and some enterprise features require a commercial license. |
| Pro | $9/mo | Per user, billed monthly or yearly (25% discount yearly). Unlimited custom objects, fields, and views, custom apps, AI agents, 50 workflow credits per year, REST/GraphQL API at 50 calls/minute. |
| Organization | $19/mo | Per user, billed monthly or yearly (25% discount yearly). Adds SAML/OIDC SSO, row-level permissions, unlimited user roles, custom domain, audit logs, encryption key rotation, API rate increased to 100 calls/minute. |
| Enterprise | Custom | Starts around $50,000/year. Adds single-tenant isolation, IP allow-listing, SCIM provisioning, dedicated support with SLA, security review and DPA. |
What reviewers say
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