Smartsheet — A spreadsheet-style work management platform for project tracking, automation, and resource planning, used by 85%+ of Fortune 500 companies with no permanent free tier.
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Smartsheet in 20 seconds
Best for: enterprise PMOs and cross-functional teams needing spreadsheet-familiar project tracking with automation and resource management
Pricing: No free tier; Pro and Business plans are billed per member (exact rates require checkout); Enterprise and Advanced Work Management are custom-quoted.
- Smartsheet has no permanent free plan; it offers a 30-day free trial instead.
- Smartsheet Pro requires 1-10 members; Business requires 3+ members and is labeled the most popular tier.
- Smartsheet holds a 4.5/5 rating from 3,538 reviews on Capterra.
- Smartsheet integrates with 20+ platforms, including Salesforce, Microsoft, Google, AWS, and Adobe.
- Smartsheet has been named a Leader in Gartner's Magic Quadrant for Collaborative Work Management for three consecutive years.
Limitations: No permanent free plan, only a 30-day trial.; Per-member pricing for Pro and Business isn't published without starting checkout.; Business tier has a 3-member minimum.
Top alternatives: Asana, monday.com, Airtable, Wrike, ClickUp — full list
What is Smartsheet?
Smartsheet is a cloud-based work management platform built around a spreadsheet-style grid, extended with project tracking, workflow automation, dashboards, and resource/capacity planning for teams coordinating work across an organization. It scales from a Pro tier aimed at small teams (1-10 members) to a Business tier (3+ members, unlimited guests and contributors) marked as the platform's most popular option, up to custom-priced Enterprise and Advanced Work Management tiers for large organizations needing advanced admin, security, and portfolio-management add-ons. There is no permanent free plan, only a 30-day trial. Smartsheet layers AI-powered insights onto its dashboards and connects to more than 20 external platforms — including Salesforce, Microsoft, Google, AWS, and Adobe — and is used across government, construction, healthcare, and life-sciences sectors alongside general corporate PMOs.
Smartsheet is a cloud-based work management platform that combines a spreadsheet-familiar interface with project tracking, workflow automation, dashboards, and resource/capacity planning, aimed at project and portfolio managers, enterprise PMOs, and cross-functional operations teams in construction, healthcare, and marketing. Plans run Pro (entry tier, 1-10 members) and Business (3+ members, unlimited guests and contributors, marked as the most popular tier), both billed per member, plus custom-priced Enterprise and Advanced Work Management tiers; there is no permanent free plan, only a 30-day free trial. Native apps cover web, Windows, iOS, and Android. Smartsheet differentiates on scale and integration depth: it connects to 20+ major platforms including Salesforce, Microsoft, Google, AWS, and Adobe, layers AI-powered insights on top of its dashboards, and has been named a Leader in Gartner's Magic Quadrant for Collaborative Work Management for three consecutive years. It reports that more than 85% of Fortune 500 companies use the platform.
Standout feature: AI-powered dashboards and resource/capacity planning built on a spreadsheet-like interface, with native integrations into 20+ platforms (Salesforce, Microsoft, Google, AWS, Adobe) and recognition as a Gartner Magic Quadrant Leader for Collaborative Work Management three years running.
Biggest weakness: There is no permanently free plan — every tier requires a 30-day trial before converting to paid — and Smartsheet's own pricing page does not publish exact per-member dollar amounts for Pro or Business without selecting a country and starting checkout, making upfront cost comparison harder than with competitors like Asana or monday.com.
Pros
- Spreadsheet-familiar interface lowers the learning curve for teams already comfortable with grids and formulas.
- AI-powered dashboards and resource/capacity planning built into the core product.
- Integrates natively with 20+ platforms, including Salesforce, Microsoft, Google, AWS, and Adobe.
- Recognized as a Gartner Magic Quadrant Leader for Collaborative Work Management for three consecutive years.
Cons
- No permanent free plan; only a 30-day trial before billing begins.
- Exact per-member pricing for Pro and Business isn't published without starting checkout.
- Business tier requires a minimum of 3 members, ruling out very small teams from that tier's features.
Smartsheet pricing
Custom pricing
| Plan | Price | Notes |
|---|---|---|
| Pro | Custom | Per-member pricing billed annually; 1-10 members with unlimited free Contributor/viewer seats. Entry tier for individuals and small teams. |
| Business | Custom | Per-member pricing billed annually; requires 3+ members, includes unlimited guests and contributors. Marked 'most popular' on the pricing page. |
| Enterprise | Custom | Custom pricing for organizations with 10+ members; adds advanced admin, security, and governance controls. |
| Advanced Work Management | Custom | Custom pricing; add-on suite layering portfolio and resource management on top of Enterprise. |
What reviewers say
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