Pipedrive — A sales-focused CRM built around a visual, Kanban-style pipeline, used by over 100,000 companies, with plans starting around $14/user/month billed annually.
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Pipedrive in 20 seconds
Best for: Small and mid-sized sales teams wanting a visual, pipeline-first CRM.
Pricing: No free tier; plans start at $14/user/month billed annually, up to $129/user/month for Enterprise.
- Pipedrive's Essential plan starts at $14/user/month billed annually.
- Pipedrive has no permanent free tier, only a 14-day free trial.
- Pipedrive is used by over 100,000 companies across 179 countries.
- The AI Sales Assistant is available starting on the Professional plan.
Limitations: No permanent free plan, only a 14-day trial.; AI Sales Assistant and forecasting are locked behind Professional tier and above.; Reporting customization is limited on the entry-level plan.
Top alternatives: HubSpot CRM, Salesforce, Zoho CRM — full list
What is Pipedrive?
Pipedrive is a sales CRM built around a visual, drag-and-drop pipeline: deals move through customizable stages on a Kanban-style board rather than living in a generic contact list. Pipedrive's core workflow centers deal and activity tracking — reps log calls, emails, and follow-ups against each deal, and the AI Sales Assistant surfaces deal-win predictions and suggests next actions based on historical pipeline data. Two-way email sync and calendar scheduling keep communication history attached to each deal automatically. The Marketplace connects to 500+ third-party apps for functions Pipedrive doesn't handle natively, such as marketing automation or accounting. Pipedrive markets itself specifically at sales teams that find broader CRM suites like Salesforce too complex for a pipeline-first workflow.
Pipedrive is a web-based sales CRM built around a visual, Kanban-style pipeline for tracking deals from lead to close, used by more than 100,000 companies across 179 countries. It targets small and mid-sized sales teams that want a CRM organized around pipeline stages rather than generic contact records, with an AI Sales Assistant for deal predictions, two-way email sync, and workflow automation. Pipedrive offers no permanent free tier, only a 14-day free trial with no credit card required, and native mobile apps for iOS and Android round out the product alongside its web app.
Standout feature: A drag-and-drop Kanban pipeline as the CRM's central interface, paired with an AI Sales Assistant that predicts deal outcomes from historical activity.
Biggest weakness: There is no permanent free tier, only a 14-day trial, and reporting/customization features that competitors bundle lower down are locked behind the Professional tier and above, pushing the realistic per-seat cost for a fully-featured team well past the advertised $14 entry price.
Pros
- Visual, drag-and-drop Kanban pipeline is faster to learn than list-based CRMs.
- AI Sales Assistant surfaces deal-win predictions from historical pipeline data.
- 500+ integrations available through the Pipedrive Marketplace.
- 14-day free trial requires no credit card.
Cons
- No permanent free tier; every plan is a paid subscription after the trial.
- AI Sales Assistant, revenue forecasting, and e-signature tracking are locked behind the Professional tier and above.
- Reporting customization is limited on the entry-level Essential plan.
- Per-seat pricing climbs quickly for teams that need Professional or Power tier features.
Pipedrive pricing
From $14/mo
| Plan | Price | Notes |
|---|---|---|
| Essential | $14/mo | Per user, billed annually; core pipeline management, activity and goal tracking, 24/7 live chat and email support. |
| Advanced | $34/mo | Per user, billed annually; adds email sync, workflow automation, and meeting scheduling. |
| Professional | $64/mo | Per user, billed annually; adds AI Sales Assistant, revenue forecasting, and e-signature document tracking. |
| Power | $79/mo | Per user, billed annually; adds phone support and project planning tools for larger teams. |
| Enterprise | $129/mo | Per user, billed annually; unlimited reports and customization, enhanced security controls. |
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