Copper — A CRM built natively into Google Workspace for agencies, consultancies, and service businesses that want pipeline and project tracking without leaving Gmail, starting at $23/seat/month billed annually.
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Best for: service-based businesses on Google Workspace that want CRM and project handoff without leaving Gmail
Pricing: From $23/seat/month billed annually (Basic); Professional $59/seat/month; Business $99/seat/month; no free tier, 14-day trial.
- Copper Basic costs $23/seat/month billed annually ($29/seat billed monthly).
- Copper Professional costs $59/seat/month billed annually and adds workflow automation and bulk email.
- Copper Business costs $99/seat/month billed annually with unlimited contacts and premium support.
- Copper holds a 4.4/5 rating from 622 reviews on Capterra.
- Copper syncs natively with Gmail, Google Calendar, and Google Drive and offers iOS and Android apps.
Limitations: No permanently free tier; every plan starts as a 14-day trial.; Capterra reviewers most often cite high cost relative to value.; The cancellation process is cited as inflexible by dissatisfied reviewers.
Top alternatives: HubSpot CRM, Pipedrive, Salesforce, Streak, Nutshell — full list
What is Copper?
Copper is a CRM built to run inside Google Workspace rather than alongside it: contacts, deals, and email threads sync automatically with Gmail, Calendar, and Drive, so sales and account teams can manage a pipeline without switching between a CRM tab and their inbox. It targets service-based businesses — agencies, consulting firms, construction companies, media and creator businesses, and financial services teams — that already run on Google Workspace and want minimal setup time. Beyond contact and pipeline management, Copper lets teams convert closed deals directly into projects for service delivery, automate recurring tasks, and build custom reports for revenue forecasting. It ships as a web app, a Chrome extension, and native iOS/Android apps, and is a Google Workspace Partner and Chrome Enterprise Recommended solution. There is no permanently free tier; every plan starts as a 14-day trial before billing begins.
Copper is a customer relationship management platform built specifically for Google Workspace users, designed for agencies, consulting firms, construction companies, and other service businesses that want deal pipelines, contact management, and workflow automation inside Gmail, Calendar, and Drive instead of a separate CRM tab. The Basic plan starts at $23/seat/month billed annually ($29/seat billed monthly), Professional runs $59/seat/month annually ($69 monthly) and adds workflow automation, bulk email, and reporting, and Business runs $99/seat/month annually ($134 monthly) with unlimited contacts and premium support. Copper holds a 4.4/5 rating from 622 reviews on Capterra, with reviewers praising its Google Workspace integration and simple interface but citing high cost relative to value and an inflexible cancellation process as recurring complaints. Copper offers native mobile apps for iOS and Android and a 14-day free trial with no credit card required.
Standout feature: Native, two-way sync with Gmail, Calendar, and Drive that logs emails and schedules automatically into the CRM without manual data entry, plus one-click conversion of closed deals into delivery projects.
Biggest weakness: No permanently free tier — every plan is a 14-day trial that converts to paid billing — and Capterra reviewers most often cite high cost relative to value and an inflexible cancellation process among their complaints.
Pros
- Deep two-way sync with Gmail, Calendar, and Drive means minimal manual data entry for Google Workspace users.
- One-click conversion of closed deals into delivery projects bridges sales and service handoff.
- Native iOS and Android apps plus a Chrome extension for on-the-go access.
- 4.4/5 rating from 622 Capterra reviews, with reviewers frequently calling the interface intuitive.
Cons
- No permanently free plan; every tier starts as a 14-day trial before billing begins.
- Capterra reviewers most often cite high cost relative to value and an inflexible cancellation process.
- Unlimited contacts require the top Business tier at $99/seat/month annually.
- Deep functionality outside Google Workspace (e.g., Outlook-first teams) is more limited than the Workspace-native experience.
Copper pricing
From $23/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Basic | $23/mo | Billed annually ($29/seat/month billed monthly); 2,500 contact limit, task automation, pipelines, project management, contact enrichment. |
| Professional | $59/mo | Billed annually ($69/seat/month billed monthly); 15,000 contact limit, adds workflow automation, bulk email, reporting, and integrations. Copper's most popular plan. |
| Business | $99/mo | Billed annually ($134/seat/month billed monthly); unlimited contacts, email series, custom reports, multi-currency support, premium support. |
What reviewers say
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