Close — A sales CRM built around a native dialer, email, and SMS with an AI agent (Chloe) that calls and qualifies leads, priced from $19/user/month.
By Noahlast updated pricing verified
Close screenshots & video
Close in 20 seconds
Best for: outbound sales teams that call leads directly and want the dialer, email, and SMS built into the CRM
Pricing: From $9/user/month billed annually (Solo, 1 user) up to $139/user/month (Scale); monthly billing runs $19-$149/user/month. Calling minutes, SMS, and phone numbers are separate metered add-ons.
- Close Solo starts at $9/user/month billed annually ($19/month billed monthly), capped at 1 user and 10,000 leads.
- Close Scale, the top tier, costs $139/user/month billed annually and adds a predictive dialer and live call coaching.
- Close's Chloe AI agent calls leads, qualifies them through conversation, and books meetings automatically.
- Calling minutes (~$0.02/min), SMS, and phone numbers (~$1/month) bill separately from the per-seat price.
- Close is used by more than 11,500 sales teams and holds a 4.8/5 rating from 4 reviews on Product Hunt.
Limitations: Solo plan caps out at 1 user and 10,000 leads.; Calling, SMS, and phone numbers are metered add-ons on top of the seat price.; No native marketing automation or multi-channel campaign builder beyond sales outreach.
Top alternatives: HubSpot, Pipedrive, Salesforce Sales Cloud, Aircall, Salesloft — full list
What is Close?
Close is a sales CRM built around outbound calling, rather than a general pipeline tool with calling bolted on. Sales teams call, email, and text leads directly inside Close, with automatic call transcripts, summaries, and follow-up generation. Its newest differentiator is Chloe, an AI sales agent that calls leads, qualifies them through a live conversation, books meetings, and updates CRM records automatically, aimed at teams that want AI handling first-touch outreach rather than just summarizing calls after the fact. Close is sold in four tiers — Solo, Essentials, Growth, and Scale — each adding more AI credits, automation, and dialer capability, and each priced separately for monthly versus annual billing (annual saves roughly 10-45% depending on tier). Calling minutes (~$0.02/minute), SMS, and phone numbers (~$1/month each) are metered add-ons on top of the per-seat price, not included flat.
Close is a sales CRM built for outbound teams that call, email, and text leads directly from the CRM rather than bolting a dialer onto a generic pipeline tool, used by more than 11,500 sales teams. Pricing runs Solo at $19/user/month ($9/user/month billed annually, 1 user max, 10,000 lead cap), Essentials at $49/user/month ($35 annually, unlimited contacts), Growth at $109/user/month ($99 annually, adds workflow automation and a power dialer), and Scale at $149/user/month ($139 annually, adds predictive dialer and live call coaching); calling minutes, SMS, and phone numbers bill separately on top of the seat price. Its newest feature, an AI agent named Chloe, calls leads, qualifies them through live conversation, books meetings, and updates the CRM automatically. Close offers a 14-day free trial with no credit card required and a 30-day money-back guarantee, but the Solo plan's single-user cap and per-minute calling costs mean the advertised seat price understates the total bill for any team doing high call volume.
Standout feature: Chloe, an AI sales agent that calls leads, qualifies them through a live conversation, books meetings, and updates CRM records automatically, rather than just summarizing calls after they happen.
Biggest weakness: The Solo plan caps out at 1 user and 10,000 leads, and calling minutes (~$0.02/min), SMS, and phone numbers (~$1/month each) bill separately from the per-seat price, so the advertised $9-$139/user/month range understates the real monthly cost for any team doing significant call volume.
Pros
- Native dialer, email, and SMS built into the CRM rather than requiring third-party integrations.
- Chloe AI agent calls and qualifies leads automatically, not just after-the-fact call summaries.
- Automatic call transcripts, summaries, and follow-up generation reduce manual data entry.
- 14-day free trial with no credit card required, plus a 30-day money-back guarantee.
Cons
- Solo plan is capped at 1 user and 10,000 leads, forcing an upgrade the moment a team adds a second rep.
- Calling minutes, SMS, and phone numbers are metered add-ons on top of the seat price, not included flat.
- Workflow automation and the power dialer are locked behind the Growth tier ($99+/user/month annually), out of reach for smaller teams.
- No native marketing automation or multi-channel campaign builder beyond sales outreach.
Close pricing
From $19/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Solo | $19/mo | $9/user/month billed annually. 1 user max, 10,000 lead cap, 500 AI credits/month, basic CRM, calling, email, SMS; no workflow automation. |
| Essentials | $49/mo | $35/user/month billed annually. Unlimited contacts/leads, 1,000 AI credits/month, team collaboration, forms, shared inbox, follow-up reminders. |
| Growth | $109/mo | $99/user/month billed annually. 1,500 AI credits/month, automated workflows, power dialer, bulk email, custom activities, AI lead summaries. |
| Scale | $149/mo | $139/user/month billed annually. Most popular tier. 2,000 AI credits/month, predictive dialer, unlimited call recording, live call coaching, role-based permissions, custom objects. |
What reviewers say
Scores belong to their platforms; we display them with attribution and never fold them into our own ratings.