Webex — Cisco's AI-powered video conferencing and collaboration suite, free for meetings up to 40 minutes and 100 attendees, with custom Enterprise pricing above that.
By Noahlast updated pricing verified
Webex screenshots & video
Webex in 20 seconds
Best for: organizations already using Cisco infrastructure that want meetings, calling, and messaging from one vendor
Pricing: Free for meetings up to 40 minutes and 100 attendees; Webex Suite pricing requires checkout or sales contact, Enterprise is custom.
- Webex's free tier allows unlimited 40-minute meetings with up to 100 attendees.
- The Enterprise tier scales to 1,000 attendees and adds an AI Assistant and FedRAMP-authorized security.
- Webex Suite mid-tier pricing is not published on Cisco's public pricing page.
- Cisco also sells Webex hardware and a separate Webex Contact Center product line.
Limitations: Webex Suite per-user pricing is not published, making cost comparison harder than with competitors.; Free-tier meetings are capped at 40 minutes each.
Top alternatives: Zoom, Microsoft Teams, Google Meet — full list
What is Webex?
Webex is Cisco's video conferencing and team collaboration suite, bundling meetings, calling, messaging, webinars, events, video messaging (Vidcast), and digital whiteboarding into one platform aimed at both internal collaboration and customer-facing communication. The free tier is more generous on attendee count than many competitors' free plans (up to 100 attendees per meeting), and includes local recording, calendar integration, and Cisco's noise-cancellation technology, with each meeting capped at 40 minutes. Above the free tier, Cisco sells a Webex Suite plan and a custom-priced Enterprise tier that raise attendee caps to 1,000, add unlimited cloud recording, FedRAMP-authorized security for government customers, and an AI Assistant that summarizes meetings and drafts follow-ups. Beyond the core meeting product, Cisco extends the Webex brand into hardware (desk devices, room systems, headsets, digital whiteboards) and a separate Webex Contact Center line for AI-driven customer support, positioning Webex as a full-stack alternative to buying meetings from one vendor, phones from another, and a contact center from a third.
Webex is Cisco's collaboration platform combining video meetings, calling, team messaging, webinars, and whiteboarding into one suite, positioned against Zoom and Microsoft Teams for both internal collaboration and customer-facing use. The free tier allows unlimited meetings up to 40 minutes each with up to 100 attendees, screen sharing, unlimited whiteboards, local recording, and Cisco's noise cancellation; a Webex Suite mid-tier and custom-priced Enterprise plan add longer meeting durations, up to 1,000 attendees, cloud recording, an AI Assistant, and FedRAMP-authorized security for regulated customers. Cisco also sells Webex hardware (desk devices, room systems, headsets) and a separate Webex Contact Center product line. Exact per-user pricing for the Suite tier is not published on Cisco's site and requires a self-serve checkout or a sales conversation.
Standout feature: Free tier allows up to 100 meeting attendees, and the Enterprise tier scales to 1,000 attendees with an integrated AI Assistant for summaries and follow-ups.
Biggest weakness: Cisco doesn't publish per-user pricing for the mid-tier Webex Suite plan on its public pricing page — buyers have to start a self-serve checkout flow or talk to sales to learn the real monthly cost, making Webex harder to comparison-shop against Zoom's transparently published tiers.
Pros
- Free tier supports up to 100 meeting attendees, more generous than many competitors' free plans.
- Deep integration with Cisco's broader collaboration and networking hardware for organizations already using Cisco infrastructure.
- AI Assistant and FedRAMP-authorized security available at the Enterprise tier for regulated and government customers.
- Single platform covers meetings, calling, messaging, webinars, and whiteboarding instead of requiring separate tools.
Cons
- Mid-tier Webex Suite pricing isn't published; users must start checkout or contact sales to see the real monthly cost.
- Free tier caps individual meetings at 40 minutes, pushing active users toward a paid plan quickly.
- Interface and admin console are frequently described as more complex than Zoom's for smaller teams without dedicated IT support.
Webex pricing
Free · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Free | Free | Unlimited meetings up to 40 minutes each, up to 100 attendees, screen sharing, unlimited whiteboards, local recording, calendar integration, basic support. |
| Webex Suite | Custom | Mid-tier plan referenced on Cisco's pricing site; exact per-user price wasn't published on the pages reachable and requires a self-serve checkout or sales contact. |
| Enterprise | Custom | Custom pricing; up to 1,000 attendees, unlimited cloud recording, AI Assistant, FedRAMP-authorized security. |
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