Jotform — An online form builder for surveys, applications, and payment collection, free for up to 5 forms and 100 monthly submissions, with paid plans starting at $34/month billed annually.
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Best for: small businesses and individuals building surveys or payment-collecting forms needing more volume than Google Forms
Pricing: Free for 5 forms and 100 monthly submissions; paid plans from $34/month billed annually up to $99/month for the Gold tier.
- Jotform's free Starter plan covers 5 active forms and 100 monthly submissions.
- Bronze costs $34/month billed annually ($39/month monthly) for 25 forms and 1,000 submissions.
- Silver costs $39/month billed annually for 50 forms and 2,500 submissions; Gold costs $99/month billed annually for 100 forms and 10,000 submissions.
- Gold includes HIPAA-friendly form handling.
- Jotform holds a 4.7/5 rating from 2,919 reviews on Capterra.
Limitations: Monthly submission limits apply account-wide across all forms, not per form.; Jotform branding remains until upgrading to a paid Bronze tier or higher.; Meaningful submission volume requires at least the $34-39/month Bronze tier.; Enterprise pricing for unlimited usage is not published and requires contacting sales.
Top alternatives: Google Forms, Typeform, SurveyMonkey, Formstack — full list
What is Jotform?
Jotform is an online form builder: a drag-and-drop editor for creating surveys, applications, order forms, and registration forms, with conditional logic, file uploads, e-signatures, and integrated payment collection (Stripe, PayPal, and others). The free Starter plan is capped at 5 active forms and 100 monthly submissions, sufficient for occasional or personal use but displays Jotform branding on forms. Paid Bronze, Silver, and Gold tiers scale up active form counts, monthly submission limits, and monthly form views, and remove Jotform's branding; Gold adds HIPAA-friendly form handling for healthcare use cases. Enterprise removes numeric caps entirely and adds multi-user team management with advanced admin controls, at custom pricing negotiated directly with Jotform's sales team.
Jotform is an online form builder used to create surveys, applications, order forms, and registration forms with a drag-and-drop editor, conditional logic, and payment integrations. The free Starter plan covers 5 active forms, 100 monthly submissions, and 10,000 monthly form views, with Jotform branding included. Paid tiers remove branding and raise limits: Bronze at $39/month ($34/month billed annually) for 25 forms and 1,000 submissions, Silver at $49/month ($39/month billed annually) for 50 forms and 2,500 submissions, and Gold at $129/month ($99/month billed annually) for 100 forms, 10,000 submissions, and HIPAA-friendly capability. Enterprise plans are custom-priced for unlimited forms and multi-user teams. Nonprofits and educational institutions get 50% off Bronze/Silver/Gold and 30% off Enterprise. Jotform competes with Google Forms on price and Typeform on design-forward form experiences.
Standout feature: Gold tier includes HIPAA-friendly form handling for healthcare-related data collection, a compliance feature most form builders in this price range do not offer.
Biggest weakness: Monthly submission caps (100 on Starter, 1,000 on Bronze) are counted per account, not per form, so a single popular form can exhaust the monthly limit and block all other forms from accepting responses until the next billing cycle or an upgrade.
Pros
- Free Starter plan is a real, ongoing free tier, not a time-limited trial.
- Payment collection (Stripe, PayPal, and others) is built into the form builder rather than requiring a separate integration.
- Gold tier's HIPAA-friendly capability supports healthcare intake forms without a separate compliance product.
- Nonprofits and educational institutions get 50% off paid tiers.
Cons
- Monthly submission limits apply account-wide, so one high-traffic form can block submissions on all other forms.
- Jotform branding stays on forms until upgrading to a paid Bronze tier or higher.
- Jumping from Starter's 100 monthly submissions to meaningful volume (1,000+ on Bronze) requires a $34-39/month commitment.
- Enterprise pricing is not published and requires a sales conversation for unlimited usage.
Jotform pricing
Free tier · paid from $34/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Starter | Free | 5 active forms, 100 monthly submissions, 10,000 monthly form views; includes Jotform branding. |
| Bronze | $34/mo | Billed annually at $408/year ($39/month if billed monthly). 25 active forms, 1,000 monthly submissions, 100,000 monthly form views, branding removed. |
| Silver | $39/mo | Billed annually at $468/year ($49/month if billed monthly). 50 active forms, 2,500 monthly submissions, 1,000,000 monthly form views, branding removed. |
| Gold | $99/mo | Billed annually at $1,188/year ($129/month if billed monthly). 100 active forms, 10,000 monthly submissions, 10,000,000 monthly form views, HIPAA-friendly capability. |
| Enterprise | Custom | Custom pricing; unlimited active forms, submissions, and form views, multi-user team environment with advanced controls. |
What reviewers say
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