Fireflies.ai review
An AI meeting assistant for sales, recruiting and product teams that records, transcribes and summarizes Zoom, Google Meet and Teams calls, with a free plan and paid seats from $10/month billed annually.
By Noahlast updated pricing verified
Fireflies.ai screenshots & video
Fireflies.ai in 20 seconds
Best for: recording and summarizing sales and recruiting calls and pushing the notes into a CRM or ATS
Pricing: Free plan with 400 minutes of storage per team; Pro is $10/seat/month billed annually ($18 monthly), Business $19 ($29 monthly), and Enterprise $39/seat/month on annual billing only.
- Fireflies.ai Pro costs $10 per seat per month billed annually or $18 billed monthly.
- Fireflies.ai Business costs $19 per seat per month billed annually or $29 monthly, and Enterprise costs $39 per seat per month on annual billing only.
- The Fireflies.ai free plan includes 400 minutes of storage per team and a 2-hour recording limit per meeting.
- Fireflies.ai advertises transcription in 100+ languages and integrations with 100+ tools.
- Fireflies.ai says it is used across more than 1 million companies.
- Fireflies.ai's iOS app holds a 4.8/5 rating from 5.3K ratings on the US App Store.
Limitations: English is the primary language; Fireflies' FAQ lists most others as beta.; Free storage is capped at 400 minutes per team.; Sign-in requires a Google or Microsoft account.; HIPAA and 1080p video are limited to the annual-only Enterprise seat.
Top alternatives: Otter.ai, Fathom, Tactiq, Granola, Descript — full list
What is Fireflies.ai?
Fireflies.ai is a meeting transcription and conversation intelligence platform from Fireflies.ai Corp, co-founded by CEO Krish Ramineni and CTO Sam Udotong. Users invite [email protected] to a meeting or let the notetaker auto-join calendar events, and Fireflies records the call, transcribes it with speaker recognition and automatic language detection, and writes an overview, bullet-point notes and action items. AskFred answers questions about past meetings, AI Skills extract details such as follow-up emails or candidate scores, and topic trackers, sentiment analysis and speaker talk-time support sales and recruiting reviews. Fireflies has grown beyond meetings into drafting email replies, summarizing Slack channels, live coaching through Live Assist and Voice Agents that run calls. Developers get a GraphQL API, webhooks and an MCP server for Claude, ChatGPT and Cursor, and audio or video files (MP3, MP4, WAV, M4A) can be uploaded for transcription. Enterprise adds SSO, SCIM, custom data retention, private storage and HIPAA support.
Fireflies.ai is an AI meeting assistant whose notetaker, Fred, joins Zoom, Google Meet, Microsoft Teams and other web-conferencing calls to record, transcribe and summarize them, with a Chrome extension, Windows and Mac desktop apps and iOS and Android apps for bot-free or in-person capture. The free plan includes transcription with limited AI summaries and 400 minutes of storage per team; Pro costs $10 per seat per month billed annually ($18 monthly), Business $19 ($29 monthly) and Enterprise $39 per seat per month on annual billing only. Fireflies advertises transcription in 100+ languages, 200+ AI Skills, conversation intelligence such as talk-time and sentiment tracking, and integrations with 100+ tools including Salesforce, HubSpot, Slack and Notion. The company says Fireflies is used across more than 1 million companies, and its iOS app holds a 4.8/5 rating from 5.3K App Store ratings.
Standout feature: Fred joins calls on Zoom, Meet, Teams and other conferencing platforms and transcribes in 100+ languages, then AskFred, 200+ AI Skills and conversation intelligence (talk time, sentiment, topic trackers) turn transcripts into CRM notes and follow-ups.
Biggest weakness: Fireflies.ai keeps monthly AI credits thin even on paid seats (20 on Pro, 30 on Business, 50 on Enterprise), caps free storage at 400 minutes per team, and draws App Store complaints that the notetaker invites itself to every calendar meeting after sign-up.
Fireflies.ai: pros and cons
Pros
- Advertises transcription in 100+ languages with automatic language detection from meeting to meeting.
- The free plan includes the notetaker, live transcription, desktop and mobile apps, a Chrome extension and API access.
- Conversation intelligence on Business (talk time, sentiment, question detection, topic trackers) suits sales and recruiting call reviews.
- Integrates with 100+ tools including Salesforce, HubSpot, Slack, Notion, Greenhouse, Aircall and RingCentral, plus a GraphQL API, webhooks and an MCP server.
- SOC 2 Type II, ISO 42001 and GDPR compliance, with HIPAA available on Enterprise.
Cons
- Fireflies' own pricing FAQ calls English the primary supported language, with Spanish, French, Portuguese, Italian and 100+ others in beta.
- Sign-in works only through a Google or Microsoft account, and the notetaker auto-joins calendar meetings until settings are changed.
- Video recording starts on Pro at 720p, while 1080p capture and HIPAA require the annual-only $39 Enterprise seat.
- Monthly AI credits stay capped at 20 to 50 per seat even on paid plans.
Fireflies.ai pricing
Free tier · paid from $10/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Free | Free | Transcription with limited AI summaries, 400 minutes of storage per team, 2-hour recording limit per meeting, desktop and mobile apps, API at 30 requests per minute and 500 per day. |
| Pro | $10/mo | Per seat, billed annually ($18 billed monthly); unlimited transcription and AI summaries, 8,000 minutes of storage per seat, 20 AI credits, 720p video recording, downloads of transcripts and recordings. |
| Business | $19/mo | Per seat, billed annually ($29 billed monthly); unlimited storage, 30 AI credits, 3-hour recording limit, multi-language mode, conversation intelligence, team analytics and public meeting access. |
| Enterprise | $39/mo | Per seat, annual billing only; 50 AI credits, 4-hour recording limit, 1080p video, SSO and SCIM, HIPAA compliance, private storage, custom data retention, audit logs. |
What reviewers say
No third-party review scores on file yet.
