SmartSuite — A no-code work management platform (Work OS) combining databases, automation, and AI workflow agents for governance, IT, and project operations, starting at $15/seat/month billed annually with a 3-seat minimum and no permanent free tier.
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Best for: mid-size and enterprise teams needing a governed no-code platform spanning GRC, IT service delivery, and project management
Pricing: From $15/seat/month billed annually (Team, 3-user minimum) up to $32/seat/month billed annually (Professional, 5-user minimum); Enterprise and Signature plans are custom-priced. No free tier, 14-day trial only.
- SmartSuite Team plan starts at $15/seat/month billed annually, with a 3-user minimum.
- SmartSuite Professional plan starts at $32/seat/month billed annually, with a 5-user minimum.
- SmartSuite has no permanent free tier, only a 14-day free trial.
- SmartSuite is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant, with U.S. and EU data residency.
- SmartSuite holds a 5.0/5 rating from 26 reviews on Capterra.
Limitations: No permanent free tier, only a time-limited trial.; Seat minimums on both paid plans raise the cost floor for very small teams.; Record-per-solution limits can force an upgrade for data-heavy use cases.; No confirmed native desktop application.
Top alternatives: Airtable, monday.com, NocoDB, Smartsheet, Notion — full list
What is SmartSuite?
SmartSuite is a no-code work management platform, marketed as a "Work Operating System," that lets teams build custom databases, workflows, dashboards, and automations without writing code, then connect them to external tools via APIs and webhooks. It is organized around four solution areas: governance, risk, compliance & resilience (GRC); IT service delivery; project & portfolio management; and general business operations such as sales, HR, and procurement. Beyond standard no-code database and automation features, SmartSuite includes AI workflow agents that can monitor a running workflow and take action across the organization on their own, plus role-based security and audit trails aimed at larger, more regulated teams. SmartSuite is closed-source, commercial software available as a web app and native iOS and Android mobile apps. It holds SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance certifications and offers U.S. and EU data residency, positioning it toward mid-size and enterprise buyers alongside smaller teams evaluating no-code database platforms like Airtable or NocoDB.
SmartSuite is a no-code work management platform, sold as a "Work OS," that lets teams build databases, workflows, dashboards, and automations without code, aimed at startups through enterprises running project management, governance/risk/compliance, IT service delivery, and business operations in one governed environment. It includes AI workflow agents that can monitor processes and take action automatically, role-based security, and audit trails, and it is SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant with U.S. and EU data center options. The Team plan starts at $15/seat/month billed annually (or $20/month billed monthly) with a 3-user minimum, the Professional plan starts at $32/seat/month billed annually (5-user minimum) with more records and storage, and Enterprise and Signature plans use custom pricing; there is no permanent free tier, only a 14-day free trial.
Standout feature: AI workflow agents that monitor running processes and take action automatically, combined with SOC 2, ISO 27001, GDPR, and HIPAA compliance and EU data residency aimed at regulated teams.
Biggest weakness: There is no permanent free tier, only a 14-day trial, and both paid plans carry seat minimums (3 for Team, 5 for Professional), so small teams under those minimums pay for seats they may not need.
Pros
- AI workflow agents can monitor and act on processes automatically, beyond simple if-this-then-that automation.
- Covers governance/compliance, IT service delivery, and project management in one governed platform rather than separate tools.
- SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliant with U.S. and EU data residency options.
- Holds a 5.0/5 rating from 26 reviews on Capterra.
Cons
- No permanent free tier; only a 14-day trial before billing.
- Team plan requires a 3-user minimum and Professional requires 5, adding cost floors for very small teams.
- Record limits (5,000 on Team, 100,000 on Professional) can force an upgrade sooner than expected for data-heavy use cases.
- No confirmed native desktop application; access is via web and mobile apps only.
SmartSuite pricing
From $15/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Team | $15/mo | Per seat, billed annually ($20/seat/month if billed monthly), 3-user minimum. Includes SmartSuite AI, unlimited solutions, 5,000 records per solution, 50GB file storage, and a 30-day recycle bin. |
| Professional | $32/mo | Per seat, billed annually ($36/seat/month if billed monthly), 5-user minimum. Adds up to 100,000 records per solution, 100GB storage, folders, Gmail/Outlook integrations, and advanced permissions. |
| Enterprise | Custom | Custom pricing; up to 400,000 records per solution, 500GB storage, SSO, SCIM provisioning, audit logs, IP restrictions, DLP, and European data residency. |
| Signature | Custom | Custom, fully tailored plan available on request for the largest deployments. |
What reviewers say
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