Mural review
Visual collaboration whiteboard for facilitated team workshops and planning, free for 3 editable murals or from $9.99/member/month billed annually.
By Noahlast updated pricing verified
Mural screenshots & video
Mural in 20 seconds
Best for: running facilitated workshops and design-thinking sessions with large groups
Pricing: Free for 3 editable murals; Team+ $9.99/member/month billed annually ($12 monthly); Business $17.99/member/month billed annually; Enterprise custom.
- Mural's Free plan includes unlimited members and 3 editable murals at a time.
- Mural Team+ costs $9.99 per member per month billed annually or $12 billed monthly.
- Mural Business costs $17.99 per member per month, billed annually, and adds SSO and unlimited guests.
- Mural says more than 50% of the Fortune 100 use its platform.
- Mural's iOS app rates 2.3/5 from 73 App Store ratings; its Android app rates 3.1/5 from 559 Google Play reviews.
Limitations: Only 3 editable murals on the Free plan.; SSO and guest access start at the annual-only Business plan.; Mobile apps rate poorly: 2.3/5 on iOS and 3.1/5 on Android.
Top alternatives: Miro, FigJam, Lucidspark, Excalidraw, tldraw — full list
What is Mural?
Mural is an online whiteboard designed around facilitation: a facilitator prepares a mural (Mural's name for a board) with an outline, instructions and hidden sections, then guides a group through it live, summoning everyone to one spot, time-boxing activities, collecting anonymous votes, using private mode to avoid groupthink, and locking content so nothing moves by accident. Participants add sticky notes, drawings, images, icons, shapes and diagrams, react in real time, and start from 250+ templates or a reusable content library. Work is organized into rooms and workspaces with three kinds of participants: paid members, guests (registered outsiders, on Business and Enterprise) and visitors, who join a single mural free on every plan. Mural AI helps generate, organize and synthesize board content, and Mural lists an MCP server that will let agents such as Claude, ChatGPT and Gemini read and write murals as coming soon. Mural pairs the software with LUMA Institute's human-centered design methods and training, and holds SOC 2 Type 2 and ISO 27001 certifications.
Mural is a visual collaboration platform where teams run workshops, brainstorms, retrospectives and planning sessions on shared whiteboards called murals, with facilitation tools such as a timer, anonymous voting, private mode, summon and facilitator lock included on every plan. The Free plan covers unlimited members but only 3 editable murals at a time; Team+ costs $9.99/member/month billed annually ($12 monthly) for unlimited murals, visitor editing, private rooms and Mural AI, and Business costs $17.99/member/month billed annually with SSO, unlimited guests, advanced integrations and LUMA design-thinking frameworks. Visitors are free on every plan, 250+ templates are included, and apps cover the web, Windows, macOS, iOS, Android and Surface Hub. Mural says more than half of the Fortune 100 use it, though its mobile apps rate 2.3/5 on the App Store and 3.1/5 on Google Play.
Standout feature: Facilitation tools on every plan, Free included: summon, timer, anonymous voting, private mode, an outline with hide-and-reveal, laser pointer and facilitator lock, so one facilitator can steer a large live session without add-ons.
Biggest weakness: The Free plan keeps only 3 murals editable at a time, Business ($17.99/member/month) is billed annually only and is the first plan with SSO and ongoing guest access, and the mobile apps trail the web product, rating 2.3/5 from 73 App Store ratings and 3.1/5 from 559 Google Play reviews.
Mural: pros and cons
Pros
- Facilitation tools (timer, anonymous voting, private mode, summon, facilitator lock) are included on every plan, Free included.
- Visitors join individual murals free on every plan, so one-time participants never need a paid seat.
- 250+ templates, plus LUMA design-thinking frameworks on Business.
- Apps for the web, Windows, macOS, iOS, Android and Surface Hub interactive displays.
- SOC 2 Type 2 and ISO 27001 certified, with data residency and bring-your-own-key encryption on Enterprise.
Cons
- The Free plan allows only 3 editable murals at a time.
- Business ($17.99/member/month) is billed annually only, and SSO and ongoing guest access start there.
- Mobile apps rate 2.3/5 on the App Store (73 ratings) and 3.1/5 on Google Play (559 reviews).
- Mural's MCP server for AI agents is still listed as coming soon.
Mural pricing
Free tier · paid from $9.99/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Free | Free | Unlimited members; unlimited murals with 3 editable at a time; unlimited view-only visitors; open rooms; all facilitation and core collaboration features. |
| Team+ | $9.99/mo | Per member, billed annually ($12 billed monthly): unlimited editable murals, visitors with editing rights, private rooms, Mural AI, basic integrations such as Zoom and Webex. |
| Business | $17.99/mo | Per member, billed annually: SSO (SAML 2.0), unlimited guests, advanced integrations (Azure, GitHub, Okta), LUMA frameworks, priority support, payment by card or invoice. |
| Enterprise | Custom | Custom pricing: multiple workspaces, SCIM, audit logs and reporting APIs, required 2FA, data residency, bring-your-own-key encryption, premier support. |
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