Dropbox — Cloud file storage and sync with real-time collaboration, used by over 700 million registered users for individual and team file sharing.
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Best for: individuals and teams needing dependable cross-device file sync and large file-transfer links
Pricing: Free at 2GB; Plus at $9.99/month (2TB); Standard team plan from $15/user/month; Advanced at $24/user/month; Enterprise custom.
- Dropbox's personal Plus plan is $9.99/month for 2TB; Standard team plans start at $15/user/month for 3TB pooled storage.
- Dropbox holds a 4.5/5 rating from 21,704 reviews on Capterra.
- Dropbox has more than 700 million registered users.
- File transfer links support files up to 250GB.
- The free Basic plan includes only 2GB of storage.
Limitations: Per-user team pricing makes larger teams meaningfully more expensive than storage-only competitors.; Free tier storage (2GB) is small compared to Google Drive's 15GB shared allotment.; Advanced security features like SSO are gated behind the $24/user/month Advanced tier.
Top alternatives: Google Drive, OneDrive, Box, pCloud, Nextcloud — full list
What is Dropbox?
Dropbox is a cloud storage service that syncs files across devices and lets users share and collaborate on them. It's built around a synced folder on each device: anything dropped into it uploads and appears on every other connected device automatically. Beyond storage, Dropbox includes file-transfer links for sending files up to 250GB, 30-day (or longer, on paid plans) version history and file recovery, PDF editing tools, team folders with group permissions, and AI-powered search and summarization features with OpenAI and Anthropic integrations. It supports 175+ file types for previewing without downloading. Dropbox serves both individual users managing personal files and enterprise teams across construction, media, technology, professional services, manufacturing, and education, with more than 700 million registered users on the platform overall.
Dropbox is a cloud storage and file-sync platform that lets individuals and teams store, organize, and share files across devices, with syncing, version history, and file transfers up to 250GB. The free Basic plan includes 2GB of storage; the personal Plus plan is $9.99/month for 2TB, and team plans start at Standard for $15/user/month (3TB pooled) up to Advanced at $24/user/month (15TB pooled) with enterprise pricing available on request. Dropbox holds a 4.5/5 rating from 21,704 reviews on Capterra. It's best for individuals and teams who need reliable cross-device file sync and sharing links, though reviewers note storage and advanced admin features get expensive quickly as team size or storage needs grow.
Standout feature: Selective sync and file-transfer links that handle files up to 250GB, combined with 175+ file-type previews and long version-history windows on paid plans.
Biggest weakness: Storage costs scale per user on team plans ($15-$24/user/month) rather than pooling cheaply, so growing teams or storage-heavy workflows (video, design assets) can see costs climb well past the advertised starting price, and reviewers note large-folder syncing can lag compared to lighter competitors.
Pros
- Reliable cross-device sync with a simple, well-understood synced-folder model.
- File-transfer links support very large files (up to 250GB) without needing a separate tool.
- Long version history and file-recovery windows on paid tiers protect against accidental deletion or ransomware.
- Broad platform support and deep third-party integrations (Slack, Zoom, Adobe, Microsoft Office).
Cons
- Per-user team pricing ($15-$24/month) makes larger teams considerably more expensive than storage-only competitors.
- Free tier is limited to just 2GB, among the smallest of major cloud storage services.
- Syncing very large folders can be slower than expected, according to reviewer feedback.
- Advanced security and admin features (SSO, tiered admin) are locked behind the higher Advanced tier.
Dropbox pricing
Free tier · paid from $9.99/mo · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Basic | Free | 2GB of storage with basic file storage and sharing for a single person. |
| Plus | $9.99/mo | 2TB storage for 1 person; file transfers up to 50GB, 30-day file restoration, PDF editing, AI tool integration. |
| Standard | $15/mo | Per-user team plan starting at 3TB pooled storage; 180-day file restoration, 100GB file transfers, team folders, group management, advanced link sharing controls, password protection. |
| Advanced | $24/mo | Per-user team plan (3+ users minimum) starting at 15TB pooled storage; 1-year file restoration, tiered admin management, end-to-end encryption, single sign-on, compliance tracking, ransomware detection. |
| Enterprise | Custom | Custom pricing; enterprise-grade security, dedicated expert support, and custom integrations. |
What reviewers say
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