Box — An AI-powered cloud content management platform for enterprises, with compliance controls for HIPAA/FINRA/GDPR and Business plans advertised from $5/user/month.
By Noahlast updated pricing verified
Box screenshots & video
Box in 20 seconds
Best for: mid-size and large enterprises that need compliance-grade file storage (HIPAA, FINRA, GDPR) plus AI-powered document workflows, not just file sync
Pricing: Free for 10GB (Individual); Business plans advertised from $5/user/month with a 3-user minimum, scaling through Business Starter, Business, and Business Plus, with Enterprise sold by custom quote.
- Box's free Individual plan includes 10GB of storage and unlimited e-signature requests via Box Sign.
- Box advertises Business plans "from $5 per user/month," with a 3-user minimum and tiers scaling from capped-storage Starter to unlimited-storage Business and Business Plus.
- Box holds a 4.4/5 rating from 5,641 reviews on Capterra.
- Box AI can summarize documents and extract structured data from contracts and handwritten forms using OpenAI, Anthropic, and Google models.
- Box integrates with 1,500+ third-party applications and offers a full developer API.
Limitations: Business plans require a minimum of 3 users.; Business Starter tier caps storage at 100GB while higher tiers are unlimited.; Exact per-seat prices aren't shown as static text on Box's own pricing page.
Top alternatives: Dropbox, Google Drive, Microsoft OneDrive, Egnyte, Citrix ShareFile — full list
What is Box?
Box is a cloud content management platform built for enterprise file storage, sharing, and workflow automation, used by companies like Cisco, NASA, Airbnb, and Morgan Stanley. Beyond basic file sync, Box adds compliance-grade security (GDPR, HIPAA, and FINRA support), unlimited e-signature requests on paid plans, and Box AI — a layer that summarizes documents, extracts structured data from contracts and handwritten forms, and answers questions about stored content using OpenAI, Anthropic, and Google models. A drag-and-drop workflow builder lets admins automate multi-step business processes like loan approvals or new-hire onboarding without writing code. Individual accounts get 10GB free; Business plans require a minimum of 3 seats and move from a capped-storage Starter tier up through unlimited-storage Business and Business Plus tiers, with Enterprise and Enterprise Plus sold by custom quote. Box integrates with 1,500+ third-party applications and exposes a full developer API for custom integrations.
Box is an AI-powered cloud content management platform for enterprises, used by organizations including Cisco, NASA, and Morgan Stanley to store, share, and secure files with compliance controls for GDPR, HIPAA, and FINRA. The free Individual plan includes 10GB of storage and unlimited e-signature requests; Box's own pricing page advertises Business plans "from $5 per user/month" with a 3-user minimum, scaling through Business Starter, Business, and Business Plus (unlimited storage, Box AI, 1,500+ integrations) up to custom-quoted Enterprise tiers. Box AI layers document summarization, structured data extraction from contracts and handwritten forms, and Q&A over stored content using OpenAI, Anthropic, and Google models. Box competes most directly with Dropbox Business, Google Drive/Workspace, and Microsoft OneDrive/SharePoint, differentiating on compliance certifications and its drag-and-drop AI workflow-automation builder for processes like loan processing and employee onboarding.
Standout feature: Box AI layer for document summarization, structured data extraction from contracts and handwritten forms, and a drag-and-drop builder for automating multi-step business workflows like loan processing or onboarding.
Biggest weakness: Business plans require a minimum of 3 users, and Box's own pricing page shows the headline "from $5/user/month" without displaying exact per-tier dollar amounts as static text — the numbers only appear through an interactive calculator, making upfront comparison harder than with competitors like Dropbox.
Pros
- Compliance certifications (HIPAA, FINRA, GDPR support) that matter for regulated industries like banking and life sciences.
- Box AI summarizes documents and extracts structured data from contracts and scanned forms.
- 1,500+ third-party integrations plus a full developer API.
- Unlimited e-signature requests included even on lower-tier Business plans.
Cons
- Business plans require a minimum of 3 users, ruling out solo or two-person teams.
- Business Starter tier caps storage at 100GB while higher tiers are unlimited, creating a hard upgrade point for growing teams.
- Exact per-seat pricing isn't published as static text on Box's own pricing page, requiring an interactive calculator to compare plans.
Box pricing
Free · verified from the vendor's pricing page
| Plan | Price | Notes |
|---|---|---|
| Individual | Free | Free single-user plan: 10GB storage, 250MB file upload limit, 5 Box Sign (e-signature) requests per month. |
| Personal Pro | Custom | Single-user paid plan: 100GB storage, 5GB file upload limit, 15 Box Sign requests per month; exact price not shown as static text on Box's pricing page. |
| Business Starter | Custom | Per user, minimum 3 users, billed annually or monthly: 100GB pooled storage, 2GB file upload limit, 10 Box Sign requests/month. Box's page headline states Business plans start "from $5 per user/month" but does not show this tier's exact figure as static text. |
| Business | Custom | Per user, minimum 3 users: unlimited storage, 5GB file upload limit, Box AI, 50K API calls/month, unlimited Box Sign requests. |
| Business Plus | Custom | Per user, minimum 3 users: unlimited storage, 15GB file upload limit, Box AI, unlimited external collaborators, 50K API calls/month. |
| Enterprise / Enterprise Plus / Enterprise Advanced | Custom | Custom quote via sales; adds advanced security, 1K-20K AI Units/month, up to 500GB file uploads, dedicated support. |
What reviewers say
Scores belong to their platforms; we display them with attribution and never fold them into our own ratings.