# Superhuman review

An AI-powered email client for Gmail and Outlook built for speed, with keyboard-shortcut-driven triage, from $25/member/month billed annually.

By Noah — last updated & pricing verified September 15, 2026.

> **Superhuman** is an email client layered on top of existing Gmail and Outlook accounts (it does not replace them, it accelerates them), built around keyboard shortcuts, a Split Inbox that automatically separates messages from teams, VIPs, and tools, and AI features including auto-drafted responses, auto-labeling, auto-archiving, and follow-up reminders. It markets a claim of saving users 4+ hours per week through faster triage and an AI writing assistant that can draft or fully send emails on a user's behalf.

Beyond Mail, the company has built out Superhuman Go (an AI chat assistant with a library of 100+ pre-built agents and custom agent-building tools) and Superhuman Docs (a collaborative document workspace with AI generation and MCP integration), sold as separate or bundled products. Superhuman Mail's Starter tier is $25/member/month billed annually and includes email productivity features, calendar/scheduling, and group coaching; Business is $33/member/month billed annually and adds Auto Drafts, Ask AI, an MCP server, and CRM integrations with HubSpot and Salesforce. Both tiers cap at 25 seats; larger teams need the custom-priced Enterprise tier, which adds SSO and a dedicated customer success manager. Annual billing is roughly 17% cheaper than monthly.

## Facts

- Website: https://superhuman.com
- Pricing: From $25/mo (verified undefined NaN, NaN)
- License: Paid
- Platforms: web, windows, macos, ios, android
- Best for: professionals and teams handling a high daily email volume who are willing to learn keyboard shortcuts and pay a premium for faster triage
- Standout feature: AI that can draft, or with permission fully send, emails on the user's behalf, combined with a Split Inbox that automatically triages messages from teams, VIPs, and tools without manual filtering.
- Biggest weakness: Superhuman is significantly more expensive than free email clients ($25-33/member/month with no free tier), lacks a native unified inbox for managing multiple accounts in one view, and its keyboard-shortcut-driven workflow has a real learning curve that some reviewers cite alongside cost as the main reason they hesitate to fully adopt it.
- Third-party ratings: Capterra 4.8/5 (23 reviews)
- Categories: [Email Providers & Clients](https://findalternative.to/categories/email-providers)

## Pricing snapshot

| Plan | Price | Notes |
| --- | --- | --- |
| Starter | $25/mo | $25 USD per member/month, billed annually; up to 25 seats. Includes email productivity, AI features, team collaboration, calendar/scheduling, unified admin and billing, group coaching. |
| Business | $33/mo | $33 USD per member/month, billed annually; up to 25 seats. Adds Auto Drafts, Ask AI, Superhuman Mail MCP, custom auto labels, HubSpot/Salesforce integration, recent-opens tracking. |
| Enterprise | Custom | Custom pricing; unlimited seats, advanced security controls, SSO, dedicated customer success manager, team analytics, priority support. |

## Pros and cons

- Pro: Keyboard-shortcut-driven workflow that reviewers consistently cite as genuinely faster for high email volume.
- Pro: AI auto-drafting and Split Inbox triage reduce manual email sorting.
- Pro: Works on top of existing Gmail and Outlook accounts rather than requiring a migration.
- Pro: 4.8-out-of-5 rating on Capterra, with customer support rated 4.5-out-of-5 by reviewers.
- Con: No free tier; Starter alone costs $25/member/month billed annually, well above free clients like Gmail or Outlook.
- Con: No native unified inbox for managing multiple email accounts in a single view.
- Con: Mastering the full keyboard-shortcut workflow takes real time investment for new users.
- Con: Starter and Business tiers cap at 25 seats, forcing larger teams into custom Enterprise pricing.

## AI summary

- Superhuman Mail Starter costs $25/member/month billed annually; Business costs $33/member/month billed annually.
- Both Starter and Business tiers cap at 25 seats; larger teams require custom Enterprise pricing.
- Superhuman has no free tier for Mail.
- Superhuman holds a 4.8-out-of-5 rating from 23 reviews on Capterra.
- Superhuman works on top of existing Gmail and Outlook accounts rather than replacing them.
- Best for: professionals and teams handling high email volume who want faster triage via keyboard shortcuts and AI
- Pricing: Starter $25/member/month, Business $33/member/month, both billed annually; Enterprise custom-priced. No free tier.
- Top alternatives: Gmail, Outlook, Spark Mail, Missive, Front
- Limitation: No free tier; among the more expensive email clients in its category.
- Limitation: No native unified inbox for managing multiple accounts in one view.
- Limitation: Keyboard-shortcut workflow has a real learning curve for new users.

## Alternatives

3 vetted alternatives to Superhuman: https://findalternative.to/superhuman — top picks: Gmail, Outlook, Front

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