# Close — A sales CRM built around a native dialer, email, and SMS with an AI agent (Chloe) that calls and qualifies leads, priced from $19/user/month.

By Noah — last updated & pricing verified September 15, 2026.

> **Close** is a sales CRM built around outbound calling, rather than a general pipeline tool with calling bolted on. Sales teams call, email, and text leads directly inside Close, with automatic call transcripts, summaries, and follow-up generation.

Its newest differentiator is Chloe, an AI sales agent that calls leads, qualifies them through a live conversation, books meetings, and updates CRM records automatically, aimed at teams that want AI handling first-touch outreach rather than just summarizing calls after the fact.

Close is sold in four tiers — Solo, Essentials, Growth, and Scale — each adding more AI credits, automation, and dialer capability, and each priced separately for monthly versus annual billing (annual saves roughly 10-45% depending on tier). Calling minutes (~$0.02/minute), SMS, and phone numbers (~$1/month each) are metered add-ons on top of the per-seat price, not included flat.

## Facts

- Website: https://close.com
- Pricing: From $19/mo (verified undefined NaN, NaN)
- License: Paid
- Platforms: web, ios, android
- Best for: outbound sales teams that call leads directly and want the dialer, email, and SMS built into the CRM instead of stitched together from separate tools
- Standout feature: Chloe, an AI sales agent that calls leads, qualifies them through a live conversation, books meetings, and updates CRM records automatically, rather than just summarizing calls after they happen.
- Biggest weakness: The Solo plan caps out at 1 user and 10,000 leads, and calling minutes (~$0.02/min), SMS, and phone numbers (~$1/month each) bill separately from the per-seat price, so the advertised $9-$139/user/month range understates the real monthly cost for any team doing significant call volume.
- Third-party ratings: Product Hunt 4.8/5 (4 reviews)
- Categories: [CRM and sales](https://findalternative.to/categories/crm)

## Pricing snapshot

| Plan | Price | Notes |
| --- | --- | --- |
| Solo | $19/mo | $9/user/month billed annually. 1 user max, 10,000 lead cap, 500 AI credits/month, basic CRM, calling, email, SMS; no workflow automation. |
| Essentials | $49/mo | $35/user/month billed annually. Unlimited contacts/leads, 1,000 AI credits/month, team collaboration, forms, shared inbox, follow-up reminders. |
| Growth | $109/mo | $99/user/month billed annually. 1,500 AI credits/month, automated workflows, power dialer, bulk email, custom activities, AI lead summaries. |
| Scale | $149/mo | $139/user/month billed annually. Most popular tier. 2,000 AI credits/month, predictive dialer, unlimited call recording, live call coaching, role-based permissions, custom objects. |

## Pros and cons

- Pro: Native dialer, email, and SMS built into the CRM rather than requiring third-party integrations.
- Pro: Chloe AI agent calls and qualifies leads automatically, not just after-the-fact call summaries.
- Pro: Automatic call transcripts, summaries, and follow-up generation reduce manual data entry.
- Pro: 14-day free trial with no credit card required, plus a 30-day money-back guarantee.
- Con: Solo plan is capped at 1 user and 10,000 leads, forcing an upgrade the moment a team adds a second rep.
- Con: Calling minutes, SMS, and phone numbers are metered add-ons on top of the seat price, not included flat.
- Con: Workflow automation and the power dialer are locked behind the Growth tier ($99+/user/month annually), out of reach for smaller teams.
- Con: No native marketing automation or multi-channel campaign builder beyond sales outreach.

## AI summary

- Close Solo starts at $9/user/month billed annually ($19/month billed monthly), capped at 1 user and 10,000 leads.
- Close Scale, the top tier, costs $139/user/month billed annually and adds a predictive dialer and live call coaching.
- Close's Chloe AI agent calls leads, qualifies them through conversation, and books meetings automatically.
- Calling minutes (~$0.02/min), SMS, and phone numbers (~$1/month) bill separately from the per-seat price.
- Close is used by more than 11,500 sales teams and holds a 4.8/5 rating from 4 reviews on Product Hunt.
- Best for: outbound sales teams that call leads directly and want the dialer, email, and SMS built into the CRM
- Pricing: From $9/user/month billed annually (Solo, 1 user) up to $139/user/month (Scale); monthly billing runs $19-$149/user/month. Calling minutes, SMS, and phone numbers are separate metered add-ons.
- Top alternatives: HubSpot, Pipedrive, Salesforce Sales Cloud, Aircall, Salesloft
- Limitation: Solo plan caps out at 1 user and 10,000 leads.
- Limitation: Calling, SMS, and phone numbers are metered add-ons on top of the seat price.
- Limitation: No native marketing automation or multi-channel campaign builder beyond sales outreach.

## Alternatives

3 vetted alternatives to Close: https://findalternative.to/close — top picks: HubSpot, Pipedrive, Salesforce

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Markdown mirror of https://findalternative.to/close/about — findalternative.to, honestly ranked software alternatives. AI info: https://findalternative.to/ai