# BigCommerce review

An open-SaaS ecommerce platform for mid-market and enterprise online stores that scales through GMV-based tiers instead of transaction fees.

By Noah — last updated & pricing verified September 15, 2026.

> **BigCommerce** is a hosted ecommerce platform for building and running an online store, positioned as a mid-market and enterprise alternative to Shopify. Merchants get a mobile-responsive storefront, single-page checkout, built-in blog, and multi-currency support without needing separate apps for basic functionality.

BigCommerce's plans are priced by trailing-twelve-month sales volume (GMV) rather than flat SaaS tiers alone: Core, Growth, and Scale each cap out at a GMV threshold and auto-upgrade the account once a store crosses it. The platform supports selling through the hosted storefront plus marketplace and social channels (Amazon, eBay, Walmart, Google, Meta, TikTok, Pinterest) via its Feedonomics integration. BigCommerce is closed-source, proprietary software with no self-hosted option; all plans run on BigCommerce's infrastructure.

## Facts

- Website: https://bigcommerce.com
- Pricing: From $29/mo (verified undefined NaN, NaN)
- License: Paid
- Platforms: web
- Best for: mid-market and enterprise merchants who want headless API access and payment-processor choice built into every tier instead of paying per-app to unlock them
- Standout feature: Open SaaS architecture bundles headless commerce APIs, multi-currency checkout, and payment-processor choice into every plan, and waives its platform fee entirely when merchants use an approved payment partner.
- Biggest weakness: Plans are capped by trailing-twelve-month GMV and auto-upgrade as a store grows, and routing payments through a non-approved processor adds a 2.0% (Core) to 0.6% (Scale) fee on top of the processor's own rate.
- Third-party ratings: Capterra 4.4/5 (340 reviews)
- Categories: [E-commerce & Selling](https://findalternative.to/categories/ecommerce)

## Pricing snapshot

| Plan | Price | Notes |
| --- | --- | --- |
| Core | $29/mo | Billed annually ($39/month billed monthly); for stores up to $30,000 trailing-twelve-month sales, auto-upgrades to Growth above that. |
| Growth | $79/mo | Billed annually ($105/month billed monthly); up to $100,000 TTM sales, adds 24/7 phone support, auto-upgrades to Scale above that. |
| Scale | $299/mo | Billed annually ($399/month billed monthly); up to $1M TTM sales, with a $33,333/month GMV cap and 0.9% overage fee on GMV above that cap. |
| Performance | $1499/mo | Custom pricing for $1M+ annual sales, billed annually; includes a dedicated Customer Success Manager and 24/7 phone support. |

## Pros and cons

- Pro: Headless commerce APIs, multi-currency support, and single-page checkout are included at every tier rather than sold as separate apps.
- Pro: Payment-processor choice avoids the extra fee Shopify charges for using a non-Shopify Payments processor.
- Pro: Built-in Feedonomics integration pushes listings to Amazon, eBay, Walmart, Google, Meta, and TikTok from one dashboard.
- Pro: No long-term contract required on Core, Growth, or Scale; cancel month-to-month.
- Con: GMV-based tier ceilings force automatic upgrades as sales grow, regardless of how many features a merchant actually needs.
- Con: Scale plan adds a 0.9% overage fee on GMV above $33,333/month even for merchants who stay on approved payment partners.
- Con: Smaller third-party app and theme ecosystem than Shopify's marketplace.
- Con: Performance-tier custom pricing requires a sales conversation rather than transparent self-service checkout.

## AI summary

- BigCommerce Core costs $29/month billed annually (or $39/month billed monthly) for stores up to $30,000 trailing-twelve-month sales.
- BigCommerce Scale costs $299/month billed annually and adds a 0.9% overage fee on GMV above a $33,333/month cap.
- BigCommerce holds a 4.4/5 rating from 340 reviews on Capterra.
- BigCommerce waives its platform fee entirely when merchants use an approved payment partner like BigCommerce Payments, Stripe, or Adyen.
- BigCommerce plans are hosted SaaS only, with no self-hosted or on-premise option.
- Best for: mid-market and enterprise merchants who want headless API access and payment-processor choice included in every tier
- Pricing: From $29/month billed annually for Core (Growth $79/month, Scale $299/month with GMV overage fees); Performance custom from $1,499/month; no free tier, 15-day trial.
- Top alternatives: Shopify, WooCommerce, Adobe Commerce (Magento), Squarespace, Ecwid
- Limitation: GMV-based tiers auto-upgrade the account as sales grow, regardless of feature needs.
- Limitation: Scale tier's overage fee applies even to merchants using approved payment partners.
- Limitation: Smaller app and theme marketplace than Shopify.

## Alternatives

6 vetted alternatives to BigCommerce: https://findalternative.to/bigcommerce — top picks: Shopify, WooCommerce, Adobe Commerce (Magento)

## Comparisons

- https://findalternative.to/compare/bigcommerce-vs-shopify

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